Shipping & Handling Rates: We offer FREE Shipping on all orders $99 & over and just $4.99 for the order less than that. (for U.S. residents only ) How quickly do orders normally process? Our goal is to process all orders within 72 hours of receipt. Orders are processed and shipped during regular business hours (Monday through Friday 10:00AM - 5:00PM PST, excluding holidays). If we encounter any problems processing or shipping your order you will be contacted via phone or email. Does ePetdrugs.com ship to Military address? ALL PO Box, APO & FPO addresses are shipped via USPS. ePetdrugs.com is not able to track military shipments. ePetdrugs.com is not responsible for lost shipments to military addresses. What happens if I put the wrong ship to address? All costs incurred for incorrect or inadequate shipping or billing information are the responsibility of the customer and will be charged accordingly.